Easy enough to catch shuttle bus but not great directions in confirmation of where to catch shuttle from.

Easy to book, good pricing but not easy to distinguish between pick up at airport and shuttle pickup

There was a bit of confusion as there is also an Europcar office at the airport, so we were there first, they were really unfriendly and didn't want to give us anything until we had our European driving-license translated. However the office that we eventually had hired, was super customer focussed and once you figured out where they are, it is very easy. There is a gas-station nearby and the shuttle bus goes frequently. I would definitely hire with them again only when it is the off-airport location not the airport site!

Counter staff is very helpful. Also the car is Great! I got brand new KIA Sportage with cheap price

Booking is easy, information of rental is very complete

Received upgrade, so exceeded

The lady who served me at Europcar was great! The car seat I requested as an extra was not noted in our booking, I showed her a previous email with the booking and the quoted price which was also wrong and she fixed it all up for us.