The pick-up location is a bit far from where the paperwork is done. After completing the procedures, we waited for over ten minutes before someone came to get us. We drove a few kilometers to the pick-up point. The car they provided had several scratches, and we had to check multiple spots for damages. The car didn't look very new and shook a lot when driving fast. However, the air conditioning was quite powerful.

The pickup was quick, big companies are indeed reliable.

Hertz and QEEQ did not coordinate well! QEEQ's pickup form did not allow me to get the car. After spending two and a half hours, Hertz saw we had elderly and children, so they gave us a car first and then coordinated with QEEQ. However, the car they gave us was not the Toyota I rented. Overall, very unsatisfied.

The airport staff was inefficient and had a poor attitude. This doesn't reflect well on the company.

I had a little extra charge to adjust the pickup and dropoff time

It could be a bit easier to enter pickup and dropoff times in search instead of defaulting to 12 all clocks should be 24hr