Our English is limited, but the car rental staff were friendly and explained everything patiently. There were five staff members handling orders, so the process was quick and the wait time was short.
The service was terrible. When I arrived, there was no one there. After waiting for more than half an hour, someone finally showed up. Even then, nobody attended to me immediately. When they did, they were indifferent.
Service attitude was average, the car model was downgraded.
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