Very satisfied with this rental experience. A brand new Mercedes CLA with only four thousand kilometers!

Overall good, easy to pick up the car.

The receptionist was enthusiastic and patient, handling everything efficiently and making the process smooth for someone with limited English skills like myself.

Alamo's pre-authorization amount is set very high, but the staff tried to lower the threshold or offer other solutions. Although it took a long time to finally get the car, I am relatively satisfied with the staff's service.

i made a mistake when i booked online to indicate a pickup time and it reverted to 12 noon,i arrived there at 845 and when he noticed the mistake he told me he had no cars to give me ,except a top of the line with all bells and whistles for only 10.00euro more a day for 8 day's when i explained to him that the 2 times before i rented from then it did not pose a problem his answer was THAT IS YOUR PROBLEM and than told me further that the car i had reserved would be available in about 3 hours and could wait in the public seating in front of their office ,i sat there for 2 hours WAS NOT IMPRESSED