The overall service was quite good. They were very thorough in verifying the order. But I recommend buying full insurance at the counter. Otherwise, according to many Google reviews, the return process can be troublesome if you don't. I bought full insurance, so I didn't encounter any problems.

Pretty good, no forced insurance promotions.

No queue

I had a terrible experience. They gave me already damaged car and I got tyre breakdown on the highway. The mirror was already damaged and after the tyre damage during the drive, the mirror has completely gone. They even ask me to drive in that way without mirror. I had to go back to Catania by bus in order to get the replacement car. They charged me 900€ deposit and 640€ for the damages. They haven’t even returned back the deposit yet. What’s more the location of the pickup and drop off cannot be found easily. During the drop off two staff of Sicily Car Rental have helped me. I had a very very very bad experience and I’ve lost a lot of money because of their fault. I want my money back and I’ll never ever choose this bad company at all.

It was overall very good experience with car quality and Italy Car Rent personnel .

QEEQ got me what I wanted at competitive price