This company has a lot of cars. In Rome, a female staff member refused to rent me a car, claiming my Hague certification was less than a year old, and her attitude was terrible. I had no choice but to rent a car at the next stop in Naples, where I encountered a very polite lady who helped me resolve some payment issues. She requested a 13-euro tip, and I gave her a bit more, as I thought it was reasonable considering she solved my problem. There was no staff present to inspect the car during pickup, and the tire was underinflated. I had to spend 15 euros on tire repair and inflation, which was not reimbursed. Overall, the car's condition was acceptable. However, the rental contract seemed somewhat informal.
“Out rental experience was fine. We were happy with the car provided.”
About italy car rent:10.0/10
I was at first disappointed in Italy Car Rent because we arrived a few hours early and I was hoping to be able to have a car at that time. Unfortunately no car was available. When we returned there was a client who was very upset with Italy Car Rent claiming that she had been deceived and was having to pay costs for damage that was not her responsibility.
“All was fine until I returned the car. I seriously felt being scammed for the socalled damage caused”
About italy car rent:8.3/10
When dropping off the car they immediately found some almost invisible very small dent which is invisible to the untrained eye. It wass dent (not a scratch) of maybe 0,5mm over 5cm. For sure it must have been on the car when I picked it up. Anyway I had to pay 295 EUR for damages while I never had any damage caused myself.
About QEEQ:8.0/10
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