Satisfied

I had already booked a seven-seater SUV with AVIS through Zuzuche and paid in advance, but when I arrived they said there were no cars available and tried to give me a four-seater. Even though I had purchased comprehensive insurance, they kept trying to sell me more insurance. It took almost three hours from queuing to getting the car. In the end, I had to reluctantly buy additional insurance to get a seven-seater, which was actually a car that had just been returned and not yet cleaned. This rental experience was really terrible and the service was extremely poor.

Double billing. I had already paid the rental fee, but they charged me again later. This serious mistake is completely unacceptable!

I filled the gas tank before returning the car and confirmed with the staff that everything was okay, but still got charged an additional $20 for fuel! Ridiculous!

A well-recognized major company, very good.