The representative's attitude was not great. We arrived 20 minutes early to pick up the car but still received it almost 30 minutes later than scheduled. Less than an hour into driving, the screen showed a 'low engine coolant' warning. At the next city's service point, the rental company said this brand's cars often have this issue and to just ignore it, though the warning kept appearing throughout the trip. The trunk can only fit three 28-inch suitcases, which is somewhat different from the official description.

The queue time was reasonable. Despite many customers, three counters were open simultaneously, so the wait time was about 20 minutes, which was fair. The parking lot is right behind, making car pickup very convenient.

Overall quite satisfactory

Hidden charges. Complete scam.

No contract or invoice sent upon collection or completion of the rental Not good in that respect!