The overall service was good, although it took quite a while. The plus side is that I didn't have to fill out any forms myself.

Very good

No upselling, fast service

We forgot to ask if it was HGS or OGS when picking up the car. Later, we were told the car had HGS, and we needed to buy a package for 20 Euros to use it. We bargained it down to 50 Lira, about 75 RMB, as we only used it for a small segment from Ephesus to Izmir and from Pamukkale to Ephesus. Others in our group paid around 30 Lira, and they were charged only for the actual usage of the toll roads. Additionally, a 700 Lira pre-authorization was placed after returning the car. Just yesterday, I noticed a 1 Lira charge, and I'm not sure why.

On arriving at the aiport I was expecting to be picked up as I was told it was a meet and greet by Easyrentcars. No one was waiting for me on my arrival so I walked up to the Car office which is not too far thankfully about 5 mins walk. On arrival I waited 45 mins to get my car. It seemed that I had been overlooked and my car was not ready despite me arrving 15 mins later then my reservation time. I was disappointed in the time it took to get my car but I was still pleased with the service of the staff as they allowed me to drop off the car later since I had recieved it late and also did drop me off to Terminal 2 which is about a 5 min drive away and I was unaware it was not the same international terminal I had arrive near. So I was grateful for the service despite the initial disappointing first impression. The car was scraoed up a little but what I would say is if you are driving in another country where you are not used to it is always best to not get a pristine car as anything from chips from the road flying at the car, other road users or your inexperience of friving on the right hand side could damage the car. All in all I would recommend the Cizgi based on value, service and teh car they give you.

The website was easy to use, staff contact you wuickly with any questions you need answered and it defo give you a great price.