The process for picking up and returning the car was very simple. Inspect the car and take photos yourself when picking it up. When returning, just fill up the tank.
The vehicle's compatibility with mobile devices and the connectivity of the associated application were unsatisfactory. Tesla's functionalities are predominantly managed through a mobile device and Avis didn't accept to add me as a driver.
The service attitude was average, but they didn't aggressively sell insurance. The staff member we met during the return was quite friendly. He checked the exterior of the car, looked at the fuel gauge, turned off the engine, and said OK. We also took photos of the dashboard, and that concluded our car rental journey.
The waiting time was quite long, the longest I've experienced in any city or country I've visited. The service attitude was good, but the initial car they provided was quite old, so I requested a replacement. Waiting for the car took a long time, and they were understaffed.
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