Walking 50 meters to the right from the terminal, there was the car rental company. I waited less than 5 minutes at the pickup point before seeing the company's shuttle bus. The driver was very enthusiastic, standing on the bus, helping us load our luggage onto the racks. We quickly arrived at the car rental office, presented our reservation, the staff checked it on the computer, and asked if we needed an upgrade or additional insurance. Since we bought the most comprehensive insurance on QEEQ, we declined, and the staff didn't push us to buy anything else. The process was quick; they directed us to the backyard to pick up the car. The staff pointed to the model we rented, saying all keys were in the cars, which were all clean. We could choose any; once chosen, we drove to the exit, showed our driver's license to the staff, they checked it and let us go. Everything went smoothly, and the service was very friendly.

The customer service was very good, and there were a lot of vehicle options. The entire rental process was completed in less than ten minutes.

The foreign staff pushed too much insurance, and I didn’t understand the language well. They also tried to sell me a navigation service for several hundred dollars. I have no idea what else they were selling. The rental fee was $296.2, but I ended up paying $1097.63, most likely all due to insurance. Since I didn't understand the language, I had no choice but to accept everything. Next time I rent a car, please have the rental company staff remain silent and follow the booking details from the platform directly for Chinese customers. Is it possible for the rental company to have Chinese-speaking staff for Chinese customers?

Due to my tight schedule, the rental company charged me for fuel at three times the market price. I advise everyone to return the car with a full tank.

Friendly staff, but couldn't understand the road toll they were promoting.