Quick pickup process

The efficiency is nowhere near that in China! Had to wait almost half a day to repair a machine.

There was only one person serving, and the counter was shared between two companies. The staff spoke heavily accented English, which was really hard to understand. They tried to add several extra charges, and when I was considering whether to take them or not, the staff became impatient and urged me to decide. This severely affected my first-time rental experience. Comparing this with the companies I chose later, E-Z definitely gets a bad review!

Convenient and quick

The rental company staff initially pressured us to buy additional insurance. However, they were very friendly when we returned the car. Overall, it's acceptable.