We rented cars three times during our trip to the US and Canada, and this was the best by far. Our reserved SUV was unavailable, so we were upgraded to an 8-seat minivan. The car was very new and well-equipped. I was initially worried that the car would be too large to handle easily, but it had excellent power and a 360-degree camera, making parking and reversing very convenient. The best part was that even when fully loaded, the trunk space was still huge. I actually thought about buying one when we got back.

Quick pickup process

This was the worst rental experience I've had abroad. When I arrived, they told me my reserved car was not available and I had to upgrade to a Camry for an extra $20 per day. After negotiating for over ten minutes, I had no choice but to accept. The ordeal didn't stop there; they forced me to buy various insurances and wouldn't give me the car unless I did. I ended up paying $323.5 in total just to get the car.

There was no queue, the process was quick, and the staff was very friendly.

The rental company staff initially pressured us to buy additional insurance. However, they were very friendly when we returned the car. Overall, it's acceptable.