The front desk staff were discriminatory towards Chinese people. They gave me a hard time when I went to rent a car and overcharged me.

This was the worst rental experience I've had abroad. When I arrived, they told me my reserved car was not available and I had to upgrade to a Camry for an extra $20 per day. After negotiating for over ten minutes, I had no choice but to accept. The ordeal didn't stop there; they forced me to buy various insurances and wouldn't give me the car unless I did. I ended up paying $323.5 in total just to get the car.

There was no queue, the process was quick, and the staff was very friendly.

The rental company staff initially pressured us to buy additional insurance. However, they were very friendly when we returned the car. Overall, it's acceptable.

Like: No paperwork. Car was ready to roll after showing ID. Very happy with service and vehicle. No problems at US border.
Dislike: Very satisfied with price and service.