The pick-up and drop-off processes were very quick. I was initially worried about potential hassles or pushy sales pitches, but none of that happened. They even upgraded me to a larger, newer car.
When picking up the car, they tried to give me a DS instead of the Audi Q5 I had booked. They only agreed to switch after we pointed out the location of the car I had reserved. The staff seemed to intentionally delay the process, their attitude was extremely poor, and the service was very unsatisfactory.
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