Buji-Patong-Laguna-Airport

Unjustified charges, unable to communicate in English properly, office closed at return time

Very suitable

Counters were inside the domestic terminal arrival hall. We arrived from the international terminal, had to drag our luggage to the next terminal, and because airport security didn't allow us in through the domestic arrival entrance, had to then go up to the departure entrance, pass airport security scanning, take the lift down to the arrival hall. This was really inconvenient. On returning the car, it was another round of walking all the way to the international departure hall.

There was no mention that the counter staff did not accept cash transactions.. found that a bit inconvenient. And do fill up gas before returning it. I made the mistake of returning it at half tank, but they charged me way over the price of a full tank of gas to refill....live and learn i suppose..

Unfortunately there is no Chic Car Rental office in the International airport only domestic so does make it more difficult for pickup. Would probably not choose them again unless I was arriving domestic.

Happy with booking process.