The Union Square location was somewhat busy. We operated the machine, but after resolving everything, we still waited half an hour to get our car. Overall, it's acceptable.
The car pickup process was smooth, without any attempts to upsell insurance. The staff were very friendly. However, the reserved car model was not provided, and I got a Jeep instead. Still, the car was quite new and in great condition, so it was not a big issue.
1. As soon as I said I didn't need their insurance, their attitude became very impatient; the difference in attitude was too big.
2. I started the pick-up process at 8:45 but didn't get the car until 9:30, though my reservation was for 9:00.
3. Although I prepaid, the reserved car model was not available. Initially, they said it was being washed, but after half an hour, they said there was no car available and could only upgrade us to an oversized SUV (a model not found in China), which was very difficult to drive. However, the manager who upgraded us was Chinese and had a decent attitude.
No upselling, but there were too many customers, so it took an hour to get the car.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Alamo San Francisco Union Square
Ingram Mackintosh
-
-
-
-
View more >Ternence Theresa
-
-
-
-
View more >Thera Jeames
-
-
-
-
View more >Vivien Eliot
-
-
-
-
View more >Troy Nick
-
-
-
-
View more >