The rental company was irresponsible. I returned the car in Nice and flew to Italy, only to be told that their system had no record of the return. After numerous calls, they informed me that there was no record of the return in Nice, even though I followed the same return procedure as others.
They didn't inform me about the insurance when picking up the car, only mentioned the deposit. In the end, they charged me 3599.82 RMB for insurance. It's a rip-off! Currently appealing to the rental company.
I mentioned many times at the counter that I had already purchased comprehensive insurance from my home country, but they kept trying to sell me their glass and commercial insurance. They wouldn't give me the keys, saying we needed that insurance to cross into Belgium. We had no choice but to buy it. Initially, they said it would be 65 euros, but with taxes, it ended up being over 80 euros.
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