The staff were very impatient, possibly because we arrived early in the morning. The person who attended to us had no patience at all. I asked where to pick up the car, and he quickly mumbled a few words without giving any map or clear instructions. He left even before we turned around to leave. It took us almost 40 minutes from the counter to find the car, walking a long distance with our luggage! Terrible experience!

They added a lot of extra insurance without informing me, which I only found out at checkout. It feels deceptive.

Average

The pick up agent tried to fool me that all gas stations would be empty by the time I return the car to convince me to purchase the gas from them.

Like: The staff were very efficient and helpful