Returning the car was difficult, especially finding a fuel station and was forced to return without

The car was good and everything was easy and quick

Very good service. It was the only company that showed options for the rental I needed

Very satisfied. After we informed the staff that we had already purchased insurance, they did not push any additional sales. Communication was smooth, and picking up and dropping off the car were both very easy.

Bad temper, bad service, horrible encounter, overcharge, irrational. Did not provide the booked car, also charged for a free item! Scolded by the staff with no respect shown. Seems like because I am Chinese, they look down on me! Racism! Horrible!

perfect

perfect

Rude agent in Lamezia. Accused us of damaging the mirror. Not willing to accept our explanation. Ignored our questions like we were not there. Will never rent from Europcar unless our formal complaint is thoroughly reviewed. Terrible customer service! Never been treated this way before!