Queenstown - Lake Tekapo - Christchurch

Very good

Good

This rental company specifically targets Chinese customers. It's a bit far from Queenstown Airport. They first took me to their office and gave me a car that was supposedly brought from elsewhere. The car had severe wear and tear on the rear. Then the staff took me for a few rounds and told me I wasn't familiar with the roundabouts and suggested I pay NZD 40 for a 20-minute training session. When I refused, they didn't give me the car and didn't issue a refund either. Because their office is in a remote area far from the airport, and there were no taxis available, I had to pay an equivalent Uber fare of NZD 20 to get back to my hotel. When I complained to the rental platform, they couldn't resolve the issue or refund me either. Just a reminder, I've been driving for over ten years. Yet they refused to give me the car claiming I wasn't familiar with roundabouts. Being in an unfamiliar foreign place, I got scammed by this rental company.

I rented a small two-door Toyota hybrid. I accidentally backed into something and damaged the rear bumper and trunk, and they assessed the damage at $6500. This car isn’t even worth that much! They demanded I pay $3500. Everyone please be cautious! Tianyi Car Rentals specifically targets and exploits Chinese people. The claim that 'Chinese people don't cheat Chinese people' is a lie! Even a new car like this only costs a little over $10,000! Be wary of these unscrupulous businesses.

スタッフはとても親切でした。 車もとても綺麗でした。

使いやすかったです。