Overall quite satisfied. The first car was slightly old, and the tire got a flat halfway, but I promptly replaced the vehicle nearby.

I clearly told them no additional insurance was needed because I am familiar with the route, only requested Epass, yet they still added $115 insurance. It seems they are deceiving Chinese customers!

Picked up the car at JFK Airport, quick process with no lines, very efficient.

Unexpected charges appeared. Had to communicate twice to find out that there was an additional fee higher than the rental cost.

I booked four days on the QEEQAPP and paid in full. Since I arrived three hours early, I had to add one more day, which incurred additional costs at the store. It wasn't worth it! The daily rate for renting five days is cheaper than four. Since I paid in two separate transactions, I missed out on the discount. So, for future rentals, I'll be more precise with my rental duration.