Avis service was good, but I rented a Camry and got a Malibu XL... a fighter jet. On the way to Las Vegas, the warning lights came on and it lost power, felt like the turbo was broken.

After driving over 80 miles, I noticed a strange noise from the car. I returned to the pickup point and requested a replacement. The staff quickly provided a note, and I was able to change the car upstairs. Quite satisfied.

Comparing a few companies, AVIS is the best!

For self-driving in other European countries or places where you understand the language, any car rental company is fine. However, for self-driving in the US, I found AVIS to be the most reliable, though Hertz is also good but tends to be more expensive. Compared to Hertz, AVIS offers better value for money. The cars are new and come with Easypass, so you don't need to rent it separately. Some companies seem cheap at first, but when you add the Easypass rental and other hidden fees, the total cost is much higher than AVIS. The return process is very simple, and the service is very patient. I'll definitely choose them again in the future.

Poor service at counter staff. They asked us to pay 15$ than intended. Nobody could explain why, this is not acceptable

Good and fast booking process.