From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6399917356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6399917356
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Reviewed: Thu, Feb 6, 2020
About MEX: 2.0 /10
Didn't get the car I wanted. The rental company said it was the same class, but I rented a Toyota SUV overseas and received a Kia instead. It was uncomfortable to drive and sit in. The tire blew out after just 100 kilometers, and there was no signal on the road. I had to pay local people several dozen dollars to change the spare tire. Later, I had to repair the tire in the city, with no receipts provided, making it impossible to claim insurance. The fuel level at pickup was much lower than stated. My husband didn't notice it until we started driving. We were told by the staff at the gate to take a photo as a record. When returning the car, the staff didn't recognize the photo, and we had to pay an extra $14.

Relevant Reviews on MEX in Mexico

M.LUNA GARDUNO

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Economy | Hyundai Grand i10 or similar
Reviewed: Sun, Jul 14, 2024
“Experiencia regular”
About MEX: 8.0 /10
El vehículo estaba muy chocado, raspado, con alarmas de motor (check engine), sensor de llanta, ruido en eje trasero, manchada las vestiduras.
About QEEQ: 10.0 /10

Scott Tate

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Reviewed: Sat, May 11, 2024
About MEX: 6.0 /10
It's unreasonable that the credit card deposit will only be released when the authorization expires, instead of being released immediately.

Catherine Connor

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Reviewed: Sat, Aug 1, 2020
About MEX: 10.0 /10
Very good
About QEEQ: 10.0 /10

Doris Harvey

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Reviewed: Wed, Sep 26, 2018
“Cancun - Pink Lake - Chichen Itza - Tulum - Cancun”
About MEX: 10.0 /10
The staff was very friendly and professional. The process took about 15-20 minutes, which was acceptable.
About QEEQ: 10.0 /10

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Full Size Van | Toyota Sienna or similar
Reviewed: Sat, Apr 6, 2019
About MEX: 10.0 /10
So far the best we've tried in Cancun Airport! Friendly staff, faster process than Hertz or Entreprise, recent vehicle in good condition. Go for it!
About QEEQ: 10.0 /10

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