The service was good, but remember to bring two cards.

Extremely dissatisfied. I reserved an automatic car which was quite expensive because I am not familiar with manual cars. Safety is the top priority when driving abroad, so I opted for the more costly rental. However, upon arrival at the rental company, I was informed there was no automatic car available, only manual. They asked if I wanted to purchase full insurance and assured me I could temporarily use the manual car and switch to an automatic by afternoon. Unwillingly, I agreed and bought their insurance due to safety concerns. When I returned in the afternoon, they deceived me again, saying no automatic cars were available until the next afternoon. Extremely frustrated, I called a translator to communicate, only to be met with indifference and told I could complain if I wanted. I requested a refund but was ignored. The issue was only resolved the following day when they finally gave me an automatic car. My entire trip plan was ruined due to these arrangements. After switching cars, they simply issued a new form without mentioning the previous manual car issue.

Had some issues when picking up the car, but returning it was very smooth and didn't affect catching the train.

Charged an extra 100 euros, not sure why!

The car was nearly new and very tidy. It was spacious, but we had alot of gear so was pretty full. Service was quick and efficient with nice staff.

Easyrentcars was easy to deal with with good customer support, thanks alot!