Rented a car for a day to go to the airport, and was charged $25 for insurance without being informed (deposit taken when picking up the car and directly charged when returning). Since this didn’t happen the last time I rented, I didn't notice. $25 a day is quite expensive for insurance! Be aware of this mistake. Contacted Zuzuche but got no resolution. The car's condition and convenience are still good.
They added insurance without my consent. I never left the city, so why do I need roadside assistance coverage? The service documentation is incomplete.
The service was excellent this time. I forgot to leave the lock in the car while on my way to the airport. When I realized it, I handed it to the driver who took me to the airport. He said he could deliver it to the company for me. I really appreciated this great service.
About QEEQ:10.0/10
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