The car was not correct! I booked and paid for a foord explorer 7 seater or similar but only got a Jeep 6 seater. Not the same and I paid extra for 7 seater! I went back to ask the budget cars rep and he said it was a 7 seater. But it was not and they would not check it over and said there was no more cars. We had to then pay for uber trips for the 7th passenger! This is no acceptable when I booked well in advance a 7 seater for 7 passengers.
About QEEQ:9.0/10
So far since raising the complaint they have been co-operative and willing to raise the claim against the supplier budget cars. Including compensation for the costs incurred for it being incorrect vehcile. But this is only over email communication, I am waiting to see how this claim materialises.
You must purchase additional insurance to pick up the car; otherwise, they won't give you the vehicle. After coordinating with QEEQ, the customer service was very impatient and eventually stopped answering QEEQ's calls. QEEQ advised me to pay first and resolve it later. After repeated confirmation with customer service, they stated it was insurance related to the tires. When I returned the car and received the invoice, I noticed hidden charges for something I didn't understand. QEEQ indicated that the tire-related charges could be refunded, but the other would require an appeal. This deceptive experience was particularly distressing.
Je suis arrivé au comptoir et l’agent m’a surclasser à la place de mon véhicule prédéfinis j’ai u une bmw x3 j’ai du payé 18 dollars part jours en plus vue y’avait pas de véhicule le seule problème rencontré je suis un peut dessus d’avoir payé en plus chaque jours
About QEEQ:10.0/10
Je suis arrivé au comptoir et l’agent m’a surclasser à la place de mon véhicule prédéfinis j’ai u une bmw x3 j’ai du payé 18 dollars part jours en plus vue y’avait pas de véhicule le seule problème rencontré je suis un peut dessus d’avoir payé en plus chaque jours
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