Clearly informed that all insurance was fully purchased and no additional insurance was needed, but it was still added without notification. Judging from previous user reviews, this is not the first time, and it certainly won't be the last. I will never use this company again. Future renters should be very careful not to fall into this trap.

They didn't have an X3 and forced me to take a Q3, claiming it's the same size! Ridiculous!

Like: Vary fast service. Good car condition. Fast return. No hidden charges.
Dislike: Was expecting Toyota Camry but got Nissan Altima which I think was smaller size car.

Like: New and clean vehicle, low mileage.
Dislike: Staff knew they didn't have the class of car I'd reserved, but instead of advising me of that, they hard sold me into an upsell. I only found out that Alamo didn't have my originally booked class car when I got to the parking lot. I actually felt cheated and deceived because I had to go over my budget to get the rental car I

Like: I have to say I was a little concerned booking through what i thought was a reseller (EasyRentCars) but it was a trouble free and "Easy" experience. I will go through them again for sure.