The car was handed over directly without any explanation, so I had to figure it out myself.

Forgot my bag in the car during return, the staff immediately helped retrieve it! Very grateful!

The process was clear and standardized. I made an online reservation, and during pickup, they routinely asked a few questions like whether I needed extra insurance, how many pieces of luggage I had, whether I wanted to upgrade the car, and fuel return options. The process took about 20 minutes, and I drove the car away, very convenient.

Very satisfied.

The staff were so nice that they upgraded our car.

User friendly platform even though the prices are not impressively competitive.