Dissatisfied. The app didn't inform me that the second driver had to be at least 25 years old. My child is 22 with 4 years of driving experience, but they were not allowed to be an additional driver. As a result, I had to return the car 4 days early and it caused a lot of inconvenience!

Unhappy with the last-minute price increase and car change.

The domestic car rental store was closed! I had to go to the international terminal to pick up the car! It was so frustrating not knowing how to get there late at night as a girl.

No need to wait in line, the process is simple and quick, and they don't forcefully push insurance.

I had already purchased full insurance through QEEQ, but the rental company staff kept discussing insurance with me. Due to my poor English, I thought it was a different insurance and ended up purchasing again. Additionally, the rental staff emphasized that their fuel price was cheaper than outside, but since I didn't actually refuel, I think they might be comparing with high-grade fuel prices.