The waiting time was a bit long. After the staff explained clearly, they asked if I wanted to add extra insurance for vehicle damage or key loss. Since I had already chosen the highest coverage when booking, I did not add any additional insurance. There was a small incident when picking up the car. My original order was for a Toyota RAV4 or a similar model, but at the counter, they offered us a JEEP pickup, which we agreed to. However, when we went to the parking lot, due to a mistake by the rental company, another customer was already in the car. The staff then arranged a large Ford seven-seater SUV for us. It was comfortable to drive, but the fuel consumption was quite high.

We chose a relatively new car, and the staff was very friendly.

Waited in line for an hour and a half

Charged $13 per day for multiple drivers, but didn't charge for the other two rentals from the same company.

Quick pickup process; staff were friendly and enthusiastic; paperwork was handled smoothly.