From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4779075357
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4779075357
logo_img
Reviewed: Sat, Feb 4, 2023
About Hertz: 2.0 /10
This was the worst car rental experience I've ever had. The staff at the store were pushy, trying to upsell and change the car model for additional costs. While the extra charges weren't too much, they ignored my clear request to pay with a Euro debit card instead of a credit card. The staff even locked the doors and left during my attempts to withdraw money, and ultimately charged my credit card. Communication was completely ineffective, and the whole process was extremely frustrating.

Relevant Reviews on Hertz BARAJAS AIRPORT

David Noah

View more >
Reviewed: Fri, Jul 12, 2024
About Hertz: 2.0 /10
I purchased full insurance and informed them I didn't need additional coverage, but they still added tire and glass insurance. I arrived early but couldn't pick up the car early. I was sick and had to wait for a long time. Eventually, I got frustrated and quickly finished the process to take the car.

Sharon Walker

View more >
Reviewed: Sun, Jan 28, 2024
About Hertz: 10.0 /10
Great experience, both pickup and return were very convenient.
About QEEQ: 10.0 /10

Joan Hardy

View more >
Reviewed: Tue, Jun 18, 2019
About Hertz: 8.0 /10
Overall satisfied. The shop is easy to find, the staff are warm and polite. However, some staff members have limited English proficiency, making communication a bit time-consuming.
About QEEQ: 8.0 /10

May Juliana

View more >
Reviewed: Sun, Aug 24, 2014
About Hertz: 10.0 /10
Hertz was easy to find, and the car was in good condition. I initially rented a Sportage, but there were none available, so they upgraded me to a BMW for free. That's the difference with big companies.
About QEEQ: 10.0 /10

鈴木 るみ

View more >
Mini | Fiat 500 or similar
Reviewed: Sat, Jan 11, 2020
“まったく問題無しだと思います。楽しい旅ができました”
About Hertz: 9.7 /10
スタッフがとても親切でした わかりやすい説明をしてくれました!車の状態も最高でした!ハーツレンタカーはお勧めです!
About QEEQ: 10.0 /10
予約しやすく、安全です。保険の説明がもう少し詳しくしてあるとうれしかったです。

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
map-big
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Know our privacy policy - you can easily unsubscribe any time!