Very good

The pick-up and drop-off process was very simple and convenient. However, there was no electronic toll card, and the first time I encountered a cash only toll lane on the highway, I missed it. When I returned the car, I hadn't received any toll information yet, so I'm not sure how long it will take to charge my credit card. Also, since I was unfamiliar with the nearby gas stations and worried about refueling too early, I opted to let the rental company fill the tank and pay the fee. The service fee of $1 was acceptable, but they charged me $4.8 per gallon, which seemed too high for Chicago compared to the $2.5 I saw later in Dallas.

The service is excellent, and the price is calculated based on the actual use of the car.

Foreign driver's licenses cannot use self-service pick-up, but the counter service is very good! There are plenty of vehicle options, and there's no hard sell for additional services. The process is very convenient; you just need to provide the destination address for the first day.

Check in desk was busy, whilst other desks were empty. Are Alamo just too good and get all the bookings?

THE BEST platform by a mile for booking car hire. You guys set the standards, I'm a multiple repeat satisfied customer, my only place to go.