They ended up providing a Nissan X-Trail instead of the Grand Cherokee, which was a lower category vehicle. The website didn't inform us about this in advance. Overall, the rental process was smooth and the car was pretty new, so I gave three stars.
The service from Alamo was very average, possibly because it's cheap. They don't accept UnionPay cards and there is no Chinese service. There were many people in line and few staff. I clearly chose a large SUV, but upon arrival, I was told I could only rent a small SUV. I originally wanted to rent a Grand Cherokee. I'm not sure whether this was an issue with Zuzuche or ALAMO. Overall, the service experience was really poor!!
Both picking up and returning the car were very convenient, the service was good, and the vehicle was very new with only 6000+ miles on it. I will choose them again next time.
I received a white Chevy Cruze. The car indicated low battery voltage (13.4V) after ignition. I didn't pay much attention to it at the time. While driving, the voltage went up to 13.9V, then fluctuated between 13.4V and 13.9V. It didn't affect driving or ignition, but it did make me a bit worried.
About QEEQ:8.0/10
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