San Francisco to Los Angeles

Only to improve the pick up time needed to get the vehicle, the rest was smooth and simple

Excellent, I will be using the service often going forward

Very dissatisfied, it's a scam. Unexpected charges. After paying domestically, there should be no hidden fees.

Renting a car was very convenient, but my English isn't very good, so communication was a bit difficult.

Gave us a V8 Suburban! Loved it!

The wait for pick-up was far too long, especially after a long flight. At first there was only one person at the desk for a long line of people. The key to the car was manual (i.e., without a clicker to lock it), which was somewhat inconvenient. At the drop-off at SFO, my wife fell, and the Budget attendants where extremely caring and helpful, and insisted that they drive us to the terminal.