Sydney-Canberra-Melbourne-Great Ocean Road-Twelve Apostles

The service attitude is alright! But there's a major drawback. Be cautious when renting a car; even if you buy insurance, the deductible is $4,400. This means you have to pay $4,400 before the insurance covers any damage, whether it's a scratch or a minor dent.

Simple and efficient

Great service

This is a small local Australian company, but they offer professional service.

Not far from the airport, prompt pick-up and drop-off. Attentive service, they even provided a free navigation system. The car was new and in good condition. However, the rental company requires the renter to log in and check toll charges themselves, which is inconvenient for foreign visitors. It would be better if the rental company could check the tolls and deduct the fees from the renter's credit card, then notify them.