Great experience

Extremely poor service

Pretty good, the pickup process was fast. However, the car had a lot of scratches and dents already. It's necessary to inspect carefully and point out each one to the staff and take photos, which is quite troublesome. The staff were busy and didn't have time to photograph all the scratches, so you have to record them yourself.

The car was in good condition, with only about 50,000 kilometers on it. The car was clean. The staff was friendly and enthusiastic.

East Coast car and services are good. Wast Coast located inside the car park, there is no sign which is visible from the street, it is hard to find.

Very good price and insurance services

The rental office is located outside Sydney Airport and you have to wait for the shuttle to come round. Other than that, the staff were friendly and quick. Overall, a positive experience.