After I specifically asked if there were any charges beyond what I prepaid, I was told no. However, in the end, I was charged nearly 30 dollars. This 30-dollar insurance fee was neither explained nor asked if I needed it. I even asked before signing, but this just feels like taking advantage of me not reading the English contract. Even if I did read it, it wouldn't have helped—they just lied.
The queues at Avis locations are usually very long, but this location had a relatively short wait time. I’ve rented cars many times, and extra sales pitches are common. This time, they only added a fee for an additional driver, which was acceptable.
Picked up the car in the morning, service attitude was acceptable.
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