Hertz's service overseas is generally average and not particularly friendly to tourists. This time, due to Ramadan, the phone could not be reached. It's best to confirm in person before picking up the car.

It was okay.

The attitude wasn't good, that's one thing; I think I encountered a scam. Photos attached, two small damages, not even sure if they're caused by me. I didn't take photos of the car when I picked it up, so I'm at a disadvantage. When returning the car, the guy who spoke French wiped the dust off the front windshield with his hand and found a small dent. Also, the rims of three wheels were scratched. The deposit was directly charged as an expense! Now they say they will keep my entire deposit, over twenty thousand. Ridiculous, right? If Zuzuche doesn't resolve this issue, this platform is meaningless. I waited for more than two months for this result!

They force you to buy their insurance; otherwise, they charge a deposit of almost $3000 (and they don’t accept UnionPay). But if you agree to buy the insurance, they accept all cards. Hertz doesn't have this issue in other countries.

As expected, highly recommend full insurance, but it can be declined. Had a flat tire during the trip, and the company refused to provide any assistance.