Very satisfied.

Quick and easy car pickup, simple return process.

Overcharged, listed as 1224, actually charged 1386.

Pickup was very quick. I was worried about returning the car, so I went to the airport early. It took only two minutes to complete. Very convenient.

The deposit was charged to my credit card instead of being pre-authorized. The money was charged, but after the car rental, the deposit could not be refunded. They required a bunch of international remittance information, which I completely didn't understand and wasn't explained to me. They just said the money couldn't be refunded and then laughed and watched videos on their phones with their colleagues. I missed my flight due to negotiating this issue! Budget's service was good during pickup, but their service after drop-off was really lacking. Be cautious when choosing them.