Izmir - Ephesus - Fethiye - Kas - Antalya

They routinely asked if we wanted insurance. When we declined, they didn't press further or unexpectedly add insurance clauses. Very straightforward.

They made things difficult on purpose. It took two hours to get the car at the site; if you wanted to get the car immediately, you had to pay extra for an upgrade. Five to six groups of Chinese people who arrived around the same time also faced the same issue. We had a reservation and paid in advance, so why couldn't they prepare the car ahead of time? It felt like we were renting last-minute. I had to stand in line three times before finally getting the car. They claimed that a foreigner in Izmir spoke Chinese, but he was just a figurehead who got flustered at the sight of female customers.

The service was very good, the staff was friendly, but renting fees cannot be paid in cash.

The service for refunding the pre-deducted car fee was very poor.

They promised to keep the car waiting for me (as the payment already made in advance) but when I arrived they didn't have any car from the same category they downgrade the category from luxry to economy Clio and refused to refund the difference or give more days I paid 50% extra for economy car

So helpful,fast& polite Thanks