Overall service was satisfactory.

Very good, everything went smoothly. I booked in advance, showed my license and left a deposit upon arrival. Although the car was different from the one I reserved, it was of the same class, and that's fine. There was minor paint damage during use, but informing them upon return was enough. No extra paperwork needed. Very convenient. There is also a shuttle bus to take you to the boarding area after returning the car.

The foreigner who gave the keys explained everything clearly and had a good attitude.

Picking up the car was very convenient; it was just across the street. The service was very enthusiastic.

The overall service was fine. The only issue was the upselling, where they tried to get you to upgrade to a larger car. This would increase costs, but you can decline.