My rental company was Green Motion, not Carnect. The car was good, a Korean make. I originally booked a Volkswagen Golf, but they gave me the Korean car instead. This car might be more advanced than the Volkswagen Golf, making it easier to drive and more comfortable to ride in. Many roads in the UK are narrow, and its lane departure warning system was very useful for those of us not used to driving on the left. Additionally, Green Motion's pick-up and drop-off procedures were convenient, and the staff's service attitude was good.

The location is quite far from the airport, with the shuttle bus coming only every 45 minutes. During our trip, we were rear-ended by another vehicle, but couldn't reach the rental company's helpline, so we had to go to a nearby rental office. Thankfully, a Chinese-speaking customer service rep helped us with the insurance claim. We had to fill out the claim form online, and again when returning the car. The insurance company's website was very poor, and any submission error meant starting over. We ended up filling out the form numerous times! Though the price wasn't bad, overall, I can only say it was average.

The car model from the order was not available, and there were no similar ones either.

The car had damage on the back left of the boot which I told the staff about before I drove off. There was a message on the dashboard saying service required-4500 miles and then I noticed another message saying washer fluid required Clearly this car had not been checked over before I had it

QEEQ are very good. This is my sec time booking through them and will do it again

Green Motion does not accept cash payment. Important that your full name is on your credit card

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