Bureaucratic attitude

Customer service was very slow, and the local company's English communication is challenging.

The reception at the store was excellent, picking up the car was very convenient, and we got the car on time without any delays.

We lined up for about fifteen minutes, and the processing took less than ten minutes. Picking up the car was very convenient since the parking lot is just a three-minute walk from the store. The staff in the parking lot explained everything patiently. However, the parking lot near TGV was a bit tricky to navigate as the roads were narrow, so new drivers should be extra cautious.

Very close to the airport and train station, the signage is very prominent.