Fast and convenient

1. The shuttle bus stop at the airport was not clearly marked. We had to push our luggage around the area and only when we saw a small bus with the company logo did we realize where the stop was. 2. The rental location is actually quite a distance from the airport, not as close as described, so you should plan to spend an extra half-hour to pick up the car. 3. The place for car exchange was even more bizarre. It's in a garage with no signs and nobody knew about it. We almost missed our flight wandering around the garage. By the way, when exchanging the car, the staff just drove it away without any paperwork. 4. The final rental bill deducted $74 from my card. When I asked about the charges, I was told it was for emergency assistance and highway fees. I was speechless.

The staff tried to forcefully sell insurance. I already purchased comprehensive insurance, but they kept pushing. After refusing, they gave us an old car.

A $500 fee for returning the car at a different location was reduced to $200 after negotiation. The contract mentioned returning the car at a different location but didn't state any fees.

長い時間待たされました。 車の状態は最悪でシートは汚れているし、エアコンは臭かった。次の旅地でのレンタカーもEUROPCARでしたが他者に変更しました。