Recommend

Initially, they said they didn't have the model I wanted and gave me a smaller one. After my insistence, they brought the model I reserved.

I arrived early, 2.5 hours before the scheduled pick-up time. With my limited English, I managed to complete the rental process with the help of an African American guy at the counter. Since I was early, the reserved car wasn't back yet. They switched me to a car of the same class. The picture showed a Nissan, but I couldn't find a Nissan in the lot. When I asked the staff, he casually pointed to the area and said I could pick any car I liked. How generous! When returning the car, I drove to the designated spot where a white guy scanned the rental code, checked the gas and mileage, printed a receipt from his device, and everything was done in just 3 minutes. Quick and easy.

Pickup at San Francisco Airport is very convenient. You can choose any car, the condition is good, and the return process is quick.

Picking up and exchanging the car was very quick. Good service, relatively new car.