Unjustified charges, unable to communicate in English properly, office closed at return time

Although the rental policy stated that the car should be returned with a full tank, this was not the case. The fuel gauge showed two bars less than full when picking up the car. While I was told to return it with the same fuel level, it is difficult for renters who are unfamiliar with the car’s fuel consumption. Usually, the car gets returned with a full tank, which is unfair to renters.

The service attitude was quite good. The staff were very patient and kept smiling, but they were a bit rigid and not very easy to talk to.

Overall is good

Best car rental app ever

Excellent Customer Service.

The fact that it has an instructions section to find the rental company at the airport location was excellent!