Satisfied with the excellent service

I was extremely satisfied with the service at the Avis store at Glasgow Airport. After explaining that we had already purchased insurance from QEEQ, they didn't try to upsell additional insurance. The vehicle was new and in excellent condition. We were given a Volkswagen Polo that was registered in the first half of 2021 and had only 9,955 km on it, basically a new car. They held a deposit of £200 during the rental, but the refund process was incredibly fast. We returned the car at 6 PM on the 14th, and by 7 AM the next morning, we received a notification from the bank that the pre-authorization hold was lifted. This speed deserves a big thumbs up.

Convenient, friendly, no hard selling. I suggest arriving early in the morning for pick-up because there are more customers.

It's okay

They have good number of people at the counter addressing the customers and they are ready with your vehicle without making you wait much.

The booking experience was quite smooth, the only things is to be the prices can be a little more competitive but that can also be related to the time when we initialise our booking. So all positive