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Live chat Email us Service Code: 7220288356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7220288356
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Traveled smoothly from San Francisco to Monterey, 17 Mile Drive, Carmel, Santa Maria, Santa Barbara,

Reviewed: Fri, Aug 31, 2018
About Hertz: 8.0 /10
Picked up the car from Hertz at Union Square in San Francisco at 19:00 local time on the 19th. We scouted the location a day before, so it was quite smooth. The pickup spot is on the first floor of the Westin at Union Square, on the right-hand side at a small counter. Waited for an hour to pick up the car. They offered us a free upgrade to a larger vehicle, but we declined as we were not comfortable driving a much bigger car. The counter attendant's attitude was indifferent, probably because our English wasn't fluent enough. Without asking, she issued us a bill that included various extras, but QEEQ's customer service helped us cancel the unnecessary insurance costs promptly.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz WESTIN ST. FRANCIS HOTEL

Ursula Partridge

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Reviewed: Mon, Oct 7, 2019
About Hertz: 6.0 /10
Returning the car within the same state from San Francisco to Los Angeles incurs an intercity fee. Sixt is a better option.

Alvin Dolly

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Reviewed: Sun, Dec 30, 2018
“Rented a car at Union Square in San Francisco, drove along Highway 1, and returned it at Los Angeles”
About Hertz: 6.0 /10
This time renting a car, possibly due to the Christmas season, there were many tourists and renters. We booked the car for 10:30 AM but it was delayed until 11:35 AM. Communication issues meant we had to repeatedly ask and answer questions, but overall the staff were quite patient.

Perry Lytton

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Reviewed: Fri, Aug 11, 2017
About Hertz: 10.0 /10
Both picking up and returning the car were very easy and convenient!
About QEEQ: 10.0 /10

Gary Tom

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Reviewed: Sun, May 10, 2015
About Hertz: 4.0 /10
1. The pickup address in the order was a hotel, and it took us a long time to find a very small HERTZ desk with a sign directing us to the storefront on the next street. 2. Since my scheduled pickup time was 2:30 PM and I actually arrived around 5:30 PM, the staff seemed annoyed as they were getting ready to leave. 3. For some reason, I reserved a Ford Focus but was given a Nissan Versa. Don't tell me it's the same category. Since HERTZ was already closed and I needed to drive off, I just accepted it.
About QEEQ: 10.0 /10

Julie Richard

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Reviewed: Fri, Jul 22, 2016
“Very Smooth”
About Hertz: 10.0 /10
Very convenient. Initially, they only asked for the online order printout and then requested the return slip, but there was no need for a translated driver's license. The staff were very friendly. I mentioned that I needed a car with a USB port, and they patiently searched the system for several minutes to find one. The vehicle was brand new, having only driven about 300 miles. Picking up the car was also very convenient, right in the hotel's garage.
About QEEQ: 10.0 /10

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