Seville – Gibraltar – Ronda – Malaga – Granada – Cordoba – Seville

Jeremy Rob

Spain

Reviewed: Thu, Apr 18, 2019

About Alamo: 2.0 /10

ALAMO refused to let us pick up the car with just a Chinese driving license and its sworn translation in Spanish, along with the reservation and insurance documents from Zuzuche. ALAMO insisted on having an international driving permit (IDP) in addition. Zuzuche's customer service tried to help via email and phone calls, but it didn't work. Eventually, we had to switch to Hertz. During this time, there was another Chinese couple trying to pick up their car, and ALAMO staff tried to trick them into paying 1100 euros upfront. We helped them contact Zuzuche and found out that the 1100 euros was the maximum insurance deductible, but the renter needed to pay first. What a scam!

About QEEQ: 10.0 /10

Alamo

Sevilla

Spain

1 days rental

Relevant Reviews on Alamo Sevilla Santa Justa Train Station

Zachary Congreve

Spain

1 days rental

Alamo

Sevilla

Spain

Reviewed: Thu, May 9, 2024

About Alamo: 4.0 /10

We arrived on time but the designated car model was not available. They offered a free upgrade which we did not accept, so we opted for a paid upgrade.

About QEEQ: 10.0 /10

Brian Clara

Spain

1 days rental

Alamo

Sevilla

Spain

Reviewed: Tue, Oct 22, 2019

“Seville - Ronda - Granada”

About Alamo: 6.0 /10

The service attitude was okay, but the waiting time was extremely long. The first round of waiting took almost 20 minutes, and when it was finally my turn, I was told the car would take another 20 minutes to be ready. However, it took over an hour, and there wasn't even a place to sit during the wait because the Alamo rental office next to Seville train station is very small. Finally, after my strong request, they replaced the car with another one. They explained that they rarely have automatic cars and suggested I choose a manual car instead. After I accepted the manual car, I received the car smoothly.

Magee Cooper

Spain

1 days rental

Alamo

Sevilla

Spain

Reviewed: Thu, Nov 11, 2021

About Alamo: 10.0 /10

The car was newer than the one on the website, although I didn't know the brand. It was quite new and good. Even though there was an issue in the middle, they replaced it at the store and even gave us a discount.

About QEEQ: 10.0 /10

Elijah Belloc

Spain

1 days rental

Alamo

Sevilla

Spain

Reviewed: Sun, Jul 29, 2018

About Alamo: 2.0 /10

Alamo's service is terrible. According to the order, I was supposed to pick up the car at 8:00. When I arrived, they said there were no cars and I had to wait until 9:30 for a car to come from the airport. Their attitude was very rude and unapologetic. I had to repeatedly communicate and negotiate with them from abroad, which was costly. At 9:20, they finally gave me a car, which had been parked right in front of the service hall all along. Additionally, they demanded extra charges in euros. My schedule was very tight, and this delay ruined my plans, causing me to miss a tourist spot. Overall, it greatly affected my mood. Stay away from Alamo.